What to Consider When Starting a Call Center

Thinking about opening a call center?

Let’s face it: The insurance industry is changing rapidly and constantly, and businesses must evolve to stay profitable. 

Health insurance call centers are an excellent way for agencies to reach more leads on a daily basis, all from one central location. Your team can cast a wider net with lower costs, making it easy to grow the pool of potential sales.

However, opening a call center isn’t done overnight. There’s a lot to consider!

In this guide, we’ll cover everything you need to know when opening up a health insurance call center.